![]() His primary goal is to ensure customers derive maximum business benefit from their Digital Workforce in as short a time frame as possible by mobilizing the services and resources required to support the removal of all potential roadblocks along the customer journey. Within his global remit in providing core understanding of the industry, knowledge, and experience on how other organizations around the globe have built a Digital Workforce effectively to ensure that seamless interaction between the human workforce and digital workers can co-exist. He enables customer organizations to achieve the ultimate objective of maturity, in building a Digital Transformational Platform that maximizes the business benefit powered by a Digital Workforce. Away from work, Hugh is an ex pro skier and now races Modsport cars.Ĭhief Advisory Officer, Digital WorkforceĬraig is an experienced Digital Transformation leader who has worked within technology and has extensive RPA knowledge having worked previously for Blue Prism when they were founded 10+ years ago. During his time with Blue Prism Cloud, he lead the go-to-market strategy for UK based insurers, and worked with new insurance customers on automation solutions. He has broad experience within the insurance sector, having been Account Lead at NICE Systems and prior to that at Verint. He joined in July 2019 after their acquisition of Thoughtonomy (now Blue Prism Cloud). Hugh Pelling is an Account Director at Blue Prism. He’s worked in and for clients like RSA, Lloyds General Insurance, Legal & General & AXAXL. Lee has over 20 years experience driving organizational transformation and developing and executing process change and digital strategy for clients in the UK Financial Services sector. Having founded Tasika, and in the process getting exposure to the latest thinking in organizational change and product delivery methods, he specializes in transforming compliance automation through deploying rapid scaling Intelligent Automations. Working with large multinational companies globally, he is an advocate for leveraging disruptive technologies to challenge traditional business models. Reuben has dedicated his career and professional studies to delivering value through innovation in the UK Insurance and Banking Industries. There is a way where you don’t need to transform your IT infrastructure. How the path to digital transformation may not be as complex as you once thought.How to quickly and easily eradicate the challenges of dealing with unpredictable surge demand caused by significant claim events.How to easily plan for and deal with the challenges of cyclical peaks in demand such as the renewals process. ![]() Discover how to apply Intelligent Automation as a tool for Strategic growth rather than just a tactical cost saving tool. Automation Reimagined for the UK Insurance Industry.They will need to lead them, and we’ll demonstrate a radically different approach to Intelligent Automation that will allow you to do just that.Ĭlick below to register for our webinar with Lee Melia and Reuben Mifsud of Tasika, Hugh Pelling from Blue Prism and Craig Nicholson of Digital Workforce. We’ll then open up into our predictions of what lies ahead for the UK Insurance Industry and why growth focused Insurance companies will need to do more than follow technological trends and innovation. Discover how to exceed customer satisfaction even during these times of unprecedented spikes in customer demand. Satisfied customers give you lower costs and higher growth – if you can keep them happy. Live Webinar 18 th November 2021, at 10 am GMT (11:00 am CET, 12:00 am EET)ĭuring this fast paced and Insightful webinar, we will look specifically at ways the UK insurance Industry can tackle and mitigate the immediate challenges brought on by the unwanted and costly consequences of spikes in customer contact, renewals and claims events. ![]()
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